Return and Refund Policy
Last updated: September 10, 2025
Thank you for shopping at Virtualeyez.
If, for any reason, You are not completely
satisfied with a purchase We invite You to review our policy on refunds and
returns. This Return and Refund Policy has been created with the help of the Free Return
and Refund Policy Generator.
The following terms are applicable for any
products that You purchased with Us.
In order for the Goods to be eligible for a
return, please make sure that:
·
The Goods were purchased in the
last 7 days
·
The Goods are in the original
packaging
The following Goods cannot be returned:
·
The supply of Goods made to
Your specifications or clearly personalized.
·
The supply of Goods which
according to their nature are not suitable to be returned, deteriorate rapidly
or where the date of expiry is over.
·
The supply of Goods which are
not suitable for return due to health protection or hygiene reasons and were
unsealed after delivery.
·
The supply of Goods which are,
after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of
any merchandise that does not meet the above return conditions in our sole
discretion.
Only regular priced Goods may be refunded.
Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply
to You if it is not permitted by applicable law.
You are responsible for the cost and risk
of returning the Goods to Us. You should send the Goods at the following
address:
7006 Marabou Ct, Columbia, MD 21044, United
States
We cannot be held responsible for Goods
damaged or lost in return shipment. Therefore, We recommend an insured and
trackable mail service. We are unable to issue a refund without actual receipt
of the Goods or proof of received return delivery.
If the Goods were marked as a gift when
purchased and then shipped directly to you, You'll receive a gift credit for
the value of your return. Once the returned product is received, a gift
certificate will be mailed to You.
If the Goods weren't marked as a gift when
purchased, or the gift giver had the Order shipped to themselves to give it to
You later, We will send the refund to the gift giver.
If you have any questions about our Returns
and Refunds Policy, please contact us:
By email:
info@virtual-eyez.com
By visiting this page on our
website: https://virtual-eyez.com/